Privacy Policy
Last updated: January 10, 2026
Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it,
and what rights you have as a user of HavensBook.
🇪🇺
100% Data Storage in the European Union
All your data is 100% stored and processed within the European Union.
We exclusively use servers from the German provider Hetzner Online GmbH with data centers in Germany and Finland.
There is no data transfer to third countries outside the EU/EEA.
Your data is therefore fully protected by the strict GDPR regulations.
- Hosting Provider: Hetzner Online GmbH, Germany
- Server Locations: Germany (Nuremberg, Falkenstein) & Finland (Helsinki)
- Privacy Certifications: ISO 27001, GDPR compliant
- No Data Transfer: No transmission to the USA or other third countries
1. Data Controller
Responsible for data processing according to Art. 4 No. 7 GDPR:
HavensBook
[HavensBook]
[Ludwig-Erhard-Straße 18]
[20459 Hamburg]
Email: havensbook@outlook.com
2. Data We Collect
We only collect data necessary for operating HavensBook:
- Account Data: Email address, username, hashed password
- Memorial Content: Pet name, birth/death dates, biography, photos
- Technical Data: IP address, browser type, access times (server logs)
- Interactions: Lit candles, placed flowers, guestbook entries
3. Purpose of Processing & Legal Basis
| Purpose |
Legal Basis (GDPR) |
| Platform provision & account management |
Art. 6(1)(b) GDPR (performance of contract) |
| Storage of memorials & photos |
Art. 6(1)(b) GDPR (requested service) |
| Security & abuse prevention |
Art. 6(1)(f) GDPR (legitimate interest) |
| Support requests & email communication |
Art. 6(1)(b) GDPR (performance of contract) |
4. Storage Duration
| Data Type |
Storage Duration |
| Account Data |
Until you delete your account |
| Memorials & Photos |
Until deleted by you |
| Server Logs (IP addresses) |
Maximum 7 days |
| Backup Data |
Maximum 30 days after account deletion |
| Email Correspondence |
24 months after last contact |
| Visitor Candles & Flowers |
According to specified duration (30 days) |
5. Your Rights under GDPR
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
How to Exercise Your Rights:
- Access & Data Export: Email havensbook@outlook.com (response within 7 business days)
- Account Deletion: In your profile under "Settings" → "Delete Account"
- Edit/Delete Memorials: Directly on your profile page
📧 Contact: havensbook@outlook.com
⏱️ Response Time: Within 7 business days
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection supervisory authority,
e.g., Federal Commissioner for Data Protection and Freedom of Information (BfDI).
6. Disclosure to Third Parties & Data Processors
⚠️ Important: Your data is never shared for advertising purposes, sold, or transmitted to third countries outside the EU.
Hosting & Servers
- Service Provider: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany
- Purpose: Storage of all website data, databases, backups
- Server Locations: Germany & Finland (EU only)
- Legal Basis: Art. 6(1)(f) GDPR
- Data Protection: DPA pursuant to Art. 28 GDPR in place
- Certification: ISO 27001
7. Cookies & Tracking
We prioritize data protection:
- ✅ Session Cookies: Only for login (deleted after browser closes)
- ❌ No Tracking Cookies: No Google Analytics, Facebook Pixel, etc.
- ❌ No Advertising Cookies
- ❌ No Third-Party Cookies
8. Technical Security Measures
🔒 Encryption
- SSL/TLS encryption (TLS 1.3) for all data transmissions
- HTTPS for the entire website
- Password hashing with bcrypt
🛡️ Server Security
- Regular security updates
- Firewall protection
- DDoS protection by Hetzner
💾 Backups
- Daily encrypted backups
- Storage on separate EU servers
- Automatic deletion after 30 days
9. International Users
Even if you access HavensBook from outside the EU, all data is processed exclusively in the EU.
There is no data transfer to third countries.
10. Changes to This Privacy Policy
We will notify registered users via email of any substantial changes.
Current version: January 10, 2026
11. Contact
For privacy questions, please contact us:
Email: havensbook@outlook.com
Response Time: Within 7 business days
Back to Home